FAQ's
Q: "Is it affordable for large canvases?"
Yes! Our canvases are large and affordable, offering the perfect solution for those tired of staring at blank walls but don’t want to spend a fortune on art.
Q: "Will it fit with my home décor?"
Absolutely! With custom framing options, you can choose the frame that best suits your room’s aesthetic, whether it’s modern, bohemian, or traditional.
Q: "Is it difficult to hang?"
Not at all! Our canvases come ready to hang, with pre-installed hardware so you can transform your space in minutes—no tools, no stress.
Q: "What if I want to change the display later?"
Our canvases are lightweight and easy to handle, making it simple to move or store when you’re ready for a new look. Plus, the rolled canvas makes storing a breeze when not in use.
Q: "Is the canvas durable?"
Yes! We use high-quality, fade-resistant inks and sturdy materials, so your art will maintain its vibrant look for years to come.
Q: "When will you ship my order?"
A: All orders are processed within 1-3 business days. Once shipped, you’ll receive a notification with tracking info. Delivery typically takes 5-15 business days depending on your location, as we ship directly from the manufacturer to save you money.
Q: "Can I cancel my order?"
A: Orders can be canceled if they haven’t been processed and shipped. Once processed, cancellations are not possible.
Q: "What if I provide the wrong shipping address?"
A: Please ensure your shipping address is correct. Leah Ideas cannot be held responsible for incorrect addresses. Additional shipping fees may apply to resend the item.
Q: "Will I have to pay customs taxes?"
A: For international shipments, customs taxes may apply. These are the buyer’s responsibility.
Q: "What is your returns policy?"
A: Returns are accepted within 14 days of delivery. Contact us at info@leahideas.com for a return number. Items must be in unused, resalable condition with original packaging. Unauthorized returns may delay processing.
Q: "What if my item arrives damaged?"
A: If your item arrives damaged, email us a picture for inspection. If the damage meets our criteria, we’ll issue a replacement. Buyer covers the return shipping costs.
Q: "Can I return an item if I ordered it by mistake?"
A: Yes, but a 30% restocking fee will apply if the item is in working condition. Returns must be unused and in original packaging.
Q: "How do I track my order?"
A: You can track your order by emailing us at info@leahideas.com after it has shipped.
Q: "Which payment methods do you accept?"
A: We accept major credit and debit cards, as well as PayPal.
Q: "Where are my items shipped from?"
A: To save costs, we ship directly from manufacturers in the UK, China, and the US.
Q: "Will my items arrive in one package?"
A: For logistical reasons, items may arrive separately. Please keep this in mind when receiving your order.
Q: "What is your 30-day money-back guarantee?"
A: If your item breaks or doesn’t meet your expectations within 30 days, we’ll offer a replacement or refund.
Q: "Why don't I see the same deal from your Facebook ad?"
A: Even after ads end, Facebook posts are still shared and liked. Unfortunately, we can’t control that.
Q: "How do you determine your 'Compared To' prices?"
A: Our "Compared To" prices are based on competitor analysis and wholesaler data.
Q: "Do you sell wholesale?"
A: Yes, we do! For wholesale inquiries, contact us at info@leahideas.com.
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